ceo94 Terms & Conditions

Last Updated: January 2026

These Terms and Conditions ("Terms") form a legal agreement between ceo94 ("Platform", "we", or "us") and its users ("User", "you"). By accessing or using ceo94's website, mobile platform, or any of its services, you are considered to have agreed to these Terms in full. If you do not agree with any part of these Terms, please refrain from using the platform.

ceo94 is committed to providing a safe, transparent, and responsible online betting and gaming environment for players in Bangladesh. These Terms ensure that all users can enjoy the platform under the same fair rules.

Table of Contents

1. Eligibility & Age Requirement
2. Account Registration
3. Identity Verification (KYC)
4. Deposits & Withdrawals
5. Bonuses & Promotions
6. Gaming Rules
7. Prohibited Conduct
8. Account Suspension & Closure
9. Responsible Gaming
10. Privacy & Data Protection
11. Limitation of Liability
12. Changes & Amendments

1 Eligibility & Age Requirement

To use the ceo94 platform, you must meet the following eligibility requirements:

Age Requirement: You must be at least 21 (twenty-one) years old to open an account on ceo94 and participate in any betting or gaming activity. Any account found to belong to someone below this age limit will be closed immediately.
Personal Use: The account may only be used for your own personal entertainment. Operating an account on behalf of another person or for the benefit of a third party is strictly prohibited.
One Account Per Person: Each individual may operate only one account. If a person is found to hold multiple accounts, all accounts will be closed and the associated balances may be forfeited.
Mental Capacity: You must be in full mental capacity when using the platform. It is advised to refrain from betting while under the influence of drugs or alcohol.

Important Notice

ceo94 is for users aged 21 and above only. We follow an age verification process to prevent access by minors. If a parent or guardian becomes aware of their child using an account, please contact us immediately at [email protected].

2 Account Registration

To create an account on ceo94, you must provide accurate and complete information. Compliance with the following guidelines is mandatory:

2.1 Accuracy of Information

All information provided at the time of registration — name, date of birth, mobile number, address — must be completely true and accurate. ceo94 reserves the right to close the account and forfeit deposited funds if false or misleading information is provided.

2.2 Account Security

It is your responsibility to keep your account password and login details completely confidential. You are fully responsible for all activities carried out through your account. If you become aware of any unauthorized use of your account, notify our support team immediately.

2.3 Contact Information

Keep your registered mobile number and email address up to date at all times. ceo94 will send all important notifications through this information. You are solely responsible if you miss any notification due to outdated or incorrect details.

3 Identity Verification (KYC)

ceo94 follows an identity verification (Know Your Customer — KYC) process to ensure the safety of users and the security of the platform.

ceo94 may request identity verification at any time, including before processing a withdrawal request.
You may be required to submit a National ID (NID), passport, or other government-issued document for verification.
Withdrawals may be delayed until KYC is completed.
All submitted documents will be kept fully confidential and secured through SSL encryption.
Submitting false or forged documents will result in the immediate closure of the account.

Data Protection

Your personal information and documents will be used solely for the purposes of identity verification and fraud prevention. ceo94 never sells your information to third parties.

4 Deposits & Withdrawals

4.1 Accepted Payment Methods

ceo94 processes transactions through the most widely used mobile financial services in Bangladesh. Accepted payment methods are:

bKash — Bangladesh's most popular mobile wallet
Nagad — Digital wallet service of the Postal Department
Rocket — Dutch-Bangla Bank's mobile wallet
Upay — UCB mobile banking service

4.2 Minimum Amounts

The minimum deposit amount across all payment methods is ৳300 (three hundred taka). For withdrawals, a minimum account balance of ৳800 (eight hundred taka) is required.

4.3 Withdrawal Process

Withdrawal requests from fully verified accounts are generally processed within 1 (one) hour. Withdrawal amounts will always be returned via the same method used for the deposit.

4.4 Transaction Security

All financial transactions are secured by SSL encryption technology. Funds deposited on ceo94 are stored in complete safety. If you experience any issue with a transaction, contact us immediately via our 24/7 live chat or email.

Please Note

Funds deposited into your account can only be withdrawn to your own mobile wallet. Transferring funds to a third party's number is strictly prohibited.

5 Bonuses & Promotions

5.1 Welcome Bonus

ceo94 offers an attractive welcome bonus for new users: 100% bonus on the first deposit, up to a maximum of ৳10,000 (ten thousand taka).

Example: Deposit ৳1,000 and receive ৳1,000 as a bonus, giving a total balance of ৳2,000.
Example: Deposit ৳22,000 and receive the maximum bonus of ৳10,000, giving a total balance of ৳32,000.

5.2 Wagering Requirements

A 10x (ten times) wagering requirement applies to the welcome bonus. Wagering is calculated on the bonus amount only, not on the combined deposit and bonus.

Example: ৳1,000 bonus × 10 = a total of ৳10,000 must be wagered before the bonus funds can be withdrawn.

5.3 Bonus Usage Rules

Each user may claim the first deposit bonus only once.
Bonus funds cannot be withdrawn directly — the wagering requirement must be met first.
Attempting to claim the bonus through multiple accounts will result in both accounts being closed.
ceo94 reserves the right to change, suspend, or cancel any bonus offer at any time.
If misuse of bonus terms is detected, the bonus and any associated winnings will be forfeited.

5.4 VIP Program

ceo94 operates a five-tier VIP program for regular players:

Bronze — Weekly cashback up to 0.2%
Silver — Weekly cashback up to 0.4%
Gold — Weekly cashback up to 0.6%
Platinum — Weekly cashback up to 0.8%
Diamond — Weekly cashback up to 1.0%

Through consistent active participation, you can advance to higher VIP tiers. Each tier comes with additional benefits and rewards.

6 Gaming Rules

6.1 Fair Play Policy

ceo94 ensures fair play across all games. The outcome of every game is determined through Random Number Generator (RNG) technology, which is completely impartial and verifiable.

6.2 Betting Limits

Each game and market has specific minimum and maximum betting limits, which are displayed on the game page. ceo94 reserves the right to change these limits at any time.

6.3 Technical Errors

Transactions completed due to a technical error or system malfunction on the platform may be considered void. In such situations, ceo94 reserves the right to cancel the affected bets and return the original bet amount.

6.4 Disconnection

ceo94 does not bear responsibility for internet disconnection during a live game. However, in the event of a disconnection during a live casino game, the game outcome will be determined according to the server logs.

7 Prohibited Conduct

The following conduct is strictly prohibited on the ceo94 platform and may result in account closure and balance forfeiture:

Operating multiple accounts to take advantage of bonuses or promotions.
Conducting betting activity using automated software, bots, or artificial intelligence.
Deliberately exploiting any technical vulnerability or bug in the platform.
Conducting fraudulent activity against other users.
Using the platform for money laundering or any illegal financial activity.
Betting on behalf of another user or in control of their account.
Using threatening, abusive, or offensive language toward support staff.
Attempting unauthorized access to the platform's systems or conducting hacking activities.

Consequences

If any of the above prohibited conduct is detected, ceo94 may immediately suspend or permanently close the account, forfeit all balances, and take legal action if necessary.

8 Account Suspension & Closure

8.1 Voluntary Account Closure

You may close your account at any time by contacting our support team. It is advised to withdraw all available balance before closing your account.

8.2 Suspension by ceo94

In cases of Terms violation, suspicious activity, or security concerns, ceo94 reserves the right to temporarily or permanently suspend an account without prior notice.

8.3 Inactive Accounts

An account may be considered inactive if there has been no activity for an extended period. Our support team will notify you regarding an inactive account.

9 Responsible Gaming

ceo94 is firmly committed to ensuring responsible gaming. We believe that gaming is a form of entertainment — and it should always remain that way.

Do not treat gaming as a solution to financial problems.
Never bet more than you can afford.
Set a daily, weekly, or monthly budget for gaming.
Avoid betting out of emotion or to recover money you have lost.
If you feel you are losing control over your gaming, take a break immediately.

For more information on responsible gaming and to access self-exclusion or betting limit features, visit our Responsible Gaming page or contact our support team directly.

Live chat and email support ([email protected]) in Bengali and English is available at ceo94 24 hours a day, 7 days a week.

10 Privacy & Data Protection

ceo94 treats the protection of your personal information as its highest priority. Our complete policies on data collection, storage, and use are discussed in detail on our Privacy Policy page.

In brief, ceo94:

Keeps all transactions and personal information secured with SSL encryption.
Does not sell your information to or share it with third parties without permission.
Collects only the information necessary for service improvement and fraud prevention.
May share information with authorities in cases of legal obligation.

11 Limitation of Liability

ceo94 will not be held liable in the following situations:

Loss caused by internet disconnection or technical issues on the part of third parties.
Loss resulting from the inadvertent disclosure of your password or account information.
Delays caused by unexpected technical failures or disruptions to third-party services.
Service interruptions due to natural disasters or other unforeseen circumstances.

ceo94 always strives to provide the highest quality of service and commits to resolving any technical issues promptly.

12 Changes & Amendments

ceo94 reserves the right to change or amend these terms and conditions at any time. In the case of significant changes, we will notify registered users accordingly.

Continuing to use the platform after any changes will be considered your acceptance of the amended terms and conditions. It is therefore recommended that you visit this page regularly.

If you have any questions or concerns about these terms and conditions, please contact us via 24/7 live chat or by email at [email protected]. Our support team is always ready to assist in Bengali and English.